Kuwait City - Perform Second Line Maintenance support for all Core Network NEs and associated elements • To perform Second Line Maintenance support for all Core Network NEs and associated elements • Resolve the problems within SLA base on the contract between MTNI and OEM vendors. • Carry out hardware and software expansion/faults for the existing operational network. • Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until solved. • To be involved in planned activities, like BSC Migrations, Rehmings, Site shifting/integration, new node integration in the network. • New software release update and implementation when they become available • To monitor the system Clear Codes daily and perform activity to minimize the occurrence • Daily health check performance and analysis, report immediately in case of any ambiguity Skills Skills • Performance management, stats collection from NETACT / M2000 is must requirement processes • Communication skills at CxO level • C...
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