Leidos - Kuwait - Service Desk / VTC Technician (Job Number:612590) Description: Leidos is seeking a Service Desk / VTC Technician for a contract position in Kuwait – TS/SCI required! Job Summary: The Service Desk / VTC Technician will be part of a dynamic team to support ARCENT G2 (Intelligence) customers in the ARCENT Forward Area of Responsibility. Successful candidate will have a demonstrated capability of providing Tier I support to customers with hardware, software, and application problems, either solo or under direct supervision. These duties include but are not limited to diagnosing and resolving IT software and hardware problems, following approved processes and procedures, supporting customer IT needs over the phone or via remote access. Working knowledge of Active Directory actions, such as changing & issuing passwords, applying security groups, and managing roaming profiles. Working knowledge of computers, printers, laptops and common windows applications. Schedule and troubleshoot...
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