Westside Global - United Arab Emirates - Revenue Executive (Reservations dept) Job Description Managing Reservations in terms of handing all calls and Email with the endeavor to materialize maximum number of queries. The consistent delivery of the highest standards for Reservations Department operations, sincere focus on each guest, consistent attention to detail and commitment to excellence. Assist the Revenue Manager in determining special rates and advising any low occupancy or sold out dates. Liaison with sales team for valley dates and sold out dates Charting and follow-ups for group blocks - Leisure/Adhoc. Monitor the invoicing and credit status of travel agents and credit listed companies. Promote the packages and promotional offers from reservation office. Tracking market and source code accuracy. Preparing daily pick up report and other reservation reports. Organizing block forecast meeting with Sales team. Handling guest issues in terms of rates and room availability. Tracking of Turn away codes, to un...
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