Leading Software Production Company - Dubai - Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers. Primary responsibilities To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction. To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements. To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor s Signature Methodology. To interact with company and client managers on cost/schedule monitoring. To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing To participate in sales and proposal presentat...
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