Kuwait City - To achieve sales objectives by building orders and product range selling where possible by utilizing a consultative selling approach over phone and IT communication to solve customer problems and requirements.- Internal and external customer support (desk job)- Product & Application questions- Walk-in customers, pricing enquiries/verbal request for quotations- Processing orders, delivery queries, stock availability- Handle all customer complaints & queries- Provide high level service while building tong customer relationships Skills - 5 years previous experience handling customer service, inbound call handling - Multi-tasking ability & strong computer skills (email, MS Office Applications, POS) - SAP system - Bilingual: Proficient in English & Arabic an advantage - Ability to communicate well at all levels - Complaint handling ability - Provide added value and service to customers - Act decisively in critical situations to ensure customer satisfaction Only Candidates based...
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