Assistant Manager, Heavy Equipment Service

Posted By Gulf Recruitments
Al-Sayer Group - Kuwait City - Job Summary/Purpose: Monitor the overall Heavy Equipment Service operations in order to promote labor sales, achieve turn over targets, profits and market share growth and CSI. Responsibilities: Operational: Monitor staff performance through Mechanics Claim Ticket, daily and monthly sales reports prepare Staff Performance Report and submit to GM - BTC for review. Review and approve Field Technical Report submitted by Officer, Warranty and forward it to Principals for further action. Coordinate Warranty Audit and Dealer’s Review for principals twice a year. Review and approve service contracts for the vehicles. Review and approve quotations, invoices, warranty approvals and verify daily cash invoices. Coordinate with Sales Department for trading of old units and with parts department for availability of parts for servicing of vehicles. Ensure recovery of warranty claims from the Principals. Study defaulting customer’s cases and send to Legal Department for further action. C...

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