Wyndham Hotels and Resorts - Dubai - Wyndham Dubai Deira is now seeking a Front Office Manager to join our team in Dubai, UAE. Job Summary The role holder will contribute to the performance of the hotel by leading and managing the Front Office Team including Front Office, Switchboard, Guest Relations and Concierge. He/she must able to effectively communicate, with all levels of team members and guests in an attentive, friendly, courteous and service oriented manner and be a representative of the brand’s service culture. They will be the subject matter expert and ‘go to person’ with regard to the processes required for key actions and problem resolution. KEY RESPONSIBILITIES Main Duties Ensures that check in procedure are strictly adhered. Achieves maximum room occupancy within agreed overbooking policy. Ensures that credit control procedures are strictly adhered to, that no bill exceeds the stipulated limit without prior approval and that written confirmation, purchase order, or orders are on file. Makes sur...
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