IT Support Specialist

The IT support specialist job description calls for an individual who has a vast knowledge of various computer systems and software. He will play an integral role in ensuring that computers, networks, internet access and other technical devices work as optimally as possible in various settings.

Duties and Responsibilities:

- Tests the compatibility of new programs with existing programs.
- Evaluates expansions or enhancements to systems by testing the capacity of computers.
- Gathers data, evaluates options and recommends courses of action while working to achieve an objective.
- Tests new programs, compares programs and makes modifications in order to improve systems.
- Evaluates any software that is supplied by a third party vendor by testing compatibility with existing hardware and software.
- Loads software into a computer and executes necessary commands for testing it.
- Establishes hardware connections and executes necessary commands for testing it.
- Trains users, answers questions and interprets instructions in order to ensure that end users are familiar with how hardware and software works.
- Tests computer components to maximize capability.
- Documents hardware and software changes for future reference.
- Keeps operations and client information confidential according to company protocol.

Job Details

Preferred Candidate