Service Planner - John Crane

The Service Planner will be required to consolidate the entire Planning process for the repair Services for Gas seal and Wet Seal products as well as maintaining sales order book planning and business KPIs.

Duties and Responsibilities
 Service Order Book management in SAP including:
 New SMO / Equipment number creations For Wet seals and Gas Seal Products.
 Creating demands (Raising PR) for spare parts on each SMO
 Preparing Service quotes
 Handling logistics / export/ import documentations for DGS components like Seats Re-grooving, Carrier and locking sleeves recoating
 Keep a track on receipt to delivery of customer goods
 Service Order Tracker ownership
 Report service status on E3 meetings
 Following up with local agent on quotations
 Following up with Dubai logistics team against KPI deficiencies

Job Details

Preferred Candidate