Store Operations Manager - Robert Walters

We are looking to recruit a Store Operations Manager for a Multinational Company specialised in Premium Retail in Qatar.

Responsibilities:

• In charge of operations in 3-5 stores
• Train and coach retail team to optimise the highest level of customer satisfaction
• Demonstrate strong leadership skills and motivate team
• Ensure all staff is trained well to offer an explicit experience within the store
• Ensure the point of sale is implemented by following the companies guidelines and services
• Guarantee all retail services would be offered to clients in order to reach targets
• Ensure supply chain and stock control that corresponds with the given KPIs : make sure products are always available
• Manage the inventory, stock and warehouse operations regularly
• Executing audit practices and ensuring the safety of products
• Ensure that cash operations are done accordingly and cameras are working at all times
• Guarantee all closing/opening procedures are respected
• Make sure the customer service and store appearance is applied by the company's standards and HR forms
• Schedules must be done on a monthly basis and ensure the floor is always covered and maintained
• Responsibility of holiday planning and covering up for staff on leave
• Make sure that stores is are in excellent condition, maintenance is handles on a weekly basis and briefing cleaning company
• Align with projects team to ensure all permits and podiums are installed at the right time and must meet the store requirements
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  Skills:
  
• Candidate must have a Bachelors degree
• At least 5 years of experience in a similar role in Retail (Fashion/ Beauty), FMCG…
• Manage a big and diverse team (training, coaching, briefing…)
• Excellent at prioritizing tasks and flexible with working hours
• Dynamic personality and ability to work in a fast moving environment
• Excellent level in English, Arabic is a plus.
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Job Details

Preferred Candidate