General Manager(Hotel)

As a General Manager, you are responsible for managing the Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager would also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

•Manage ongoing profitability,ensuring revenue and guest satisfaction targets are met and exceeded

•Lead in all key property issues including capital projects, customer service, and refurbishment

•Ensure all decisions are made in the best interest of the hotel

•Deliver achievable budgets, and set other short- and long- term strategic goals for the property

•Provide effective leadership to hotel team members

•Lead in all aspects of business planning

•Comply with and exceed Brand Service Standards

•Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

•Manage and develop the Hotel Executive team to ensure career progression and effective succession planning

•Hold regular briefings and communication meetings with the HOD team

•Respond to audits to ensure continual improvement is achieved

Job Details

Preferred Candidate