Kuwait Finance House - Kuwait City - To support the implementation of application / systems while providing supervisor and couching to support analyst staff also efficient support user-support in order to meet business requirements, in accord with established procedures and service level agreements (SLAs). Detailed Description User Requirements Identify user requirements related to IT systems within KFH and provide support to enhance the productivity of the IT related functional processes and operations through the implementation of tailored application systems. Systems Support Provide timely technical support to users, upon request, in order to assure system stability and minimize the downtime and system disruption in KFH's day to day operations. Coach Support Specialist coordinate with other support team in ITOS entities to analyze daily production business application issues received from the internal of external IT parties and implement workaround or permanent solutions (if possible) also follow up the rais...
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