United Arab Emirates - خدمة النزلاء طعام وشراب باريستا - Barista - Reports to Head Barista - Job Purpose: - The Barista serves beverages to Bateel guests according to beverage service standards. They will be a brand ambassador, and endeavour to provide exceptional levels of service through a personalised guest experience that aims to delight and exceed customer expectations every time. - Key Accountabilities: - Guest - Consistently creates a warm, thoughtful and sincere guest experience through a personalised approach and attention to detail. - Will go the extra mile to try to understand and anticipate customer needs making every guest feel unique and valued. - Is prepared to confidently provide solutions to guest queries but will escalate issues where appropriate to the duty manager. - Gets to know and build a rapport with regular guests. - Service and Operations - Handle guest orders; preparing drinks beverages as per Bateel standards and making modifications as per guest s requests. - Adheres to cash hand...
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