Accountability and Responsibilities
• Provide help desk support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT help desk.
• Monitor Service Desk for tickets assigned to the line and process firstin firstout based on priority.
• Modify configurations, utilities, software default settings, etc. for the local workstation
Assist with on boarding of new users.
• Report issues to the Service Desk for escalation.
• Responsible for Helpdesk support or Dealing with various Customer issues.
• Track of Service Tickets on Service Desk.
• Responsible for Operating on Active Directory.
• Maintain various databases of the IT or Communication Department.
• Basic trouble shooting of IT or Communication issues on & off sites.
• Responsible for maintenance of Documentation of IT or Communications Department.
Job Details
| Posted Date: | 2018-11-11 |
| Job Location: | Doha, Qatar |
| Job Role: | Information Technology |
| Company Industry: | Information Technology |
| Monthly Salary: | US $2,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
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