Kuwait City - We are seeking a creative, forward-thinking, and organized social media specialist to join our growing team. In this position, you will interact with targeted virtual communities and network users to promote our products and provide customer care services to new audiences. You must be able to create consistent, meaningful content on all social media platforms as well as act quickly and gracefully to resolve any customer complaints or criticisms posted on social media. DUTIES AND RESPONSIBILITIES - Build and execute social media strategy through research, benchmarking, messaging, and audience identification. - Write, develop, and strategize online content production and scheduling. -Assist with crisis management, bad reviews, and negative news communications. - Generate, edit publish, and share content daily (original text, images, video, and HTML) based on the branding guidelines. - Build meaningful connections and encourage community members through dialog and messaging. - Crea...
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