Westbourne Partners - Dubai - Position: Lean Transformation Manager Entity: Group Strategy Location: Doha, Qatar About us: We are the largest Financial Services firm in the MENA region with international offices across Africa, Asia, Europe and the Middle East. Duties & Responsibilities: Run, execute, steer projects by using Lean/ Six Sigma/ Change Management standards and the process improvement methodology aimed at improving customer satisfaction and efficiency Ensure the success of end-to-end process improvement initiatives across business and support divisions Establish measurement plans for key performance indicators (KPIs) and execute control plans to monitor, track and update KPIs related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis Perform cost analysis and calculate the returns of each project in close partnership with Financial Control Identify, quantify and define improvement areas in close partnership with the concerne...
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