Head of Customer Insight/Analytics

Posted By Gulf Recruitments
McGregor Boyall - Kuwait City - Our Client: Our client is one of the GCC's most well-known and largest banks in the region. Key responsibilities and accountabilities: Shape the Insight agenda in response to internal clients needs and constantly review this with them to ensure that it evolves and meets their requirements. Assist the bank with business groups meet specific information requirements, whether internal or external, and provide project management expertise in the field of customer research, internal data analytics and competitor intelligence. Work closely with internal clients (Bank's clients) to appreciate and use the take outs from Insight projects to help address their business issues. Identify and propose for agreement, new, different and relevant projects that will add value to business decision making. Provide vision and leadership to Insight team. Retain overall accountability and involvement in Insight projects’, quality, design, implementation and achievement to objectives, whilst delega...

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