Waitress - Harmony Connections

• To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
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• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
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• Check out with your Supervisor before leaving your station or the floor for any reason
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• To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
  Follow all safety policies to ensure a safe work area
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• Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
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• Maintain your station in accordance with standards at all times
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• Develop a complete knowledge of menus
  Learn and correctly use the Point of Sale equipment and follow procedures
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• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
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• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
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• Check corridors for trays when returning from taking orders (Room Service)
  Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
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Job Details

Preferred Candidate