Kuwait Finance House - Kuwait City - Job: Customer Service Representative Add To Basket Refer Apply Now JavaScript enabled browser required. Description Job Title Customer Service Representative Location Kuwait City,KW Organization Name Contact Center Inbound Services Department Description Brief Description To handle inbound customer calls in order to assist customers in all their enquiries or product application requests ensuring delivery of high quality service. Detailed Description Contact Center In-bound Services Handle all calls to ensure that each call is handled with due care and attention. Complete all product application forms and route to Follow-Up for processing in a timely manner. Identify cross-selling opportunities and communicate to Sales Management or relevant parties as per KFH guidelines. Complete all required sales target achievement, lead generation and incentive forms and channel to Sales Follow-Up. Ensure service levels abide by the overall service quality standards set for...
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