Customer Service Manager

Posted By Gulf Recruitments
Abu Dhabi - Career Level High Level Minimum Experience Over 5 years Minimum Education Level Bachelors Degree English Level Proficient Age Preferred 26-50 Years Old Computer Literacy High Level Microsoft Office Skills MS Excel MS Word MS Outlook General Skills Good Communication Skills Good Interpersonal Skills Ability to Join Within Two Weeks Responsibilities Ensuring that a call center yearly plan is proposed and followed. Provide emotional customer experience. Coaching staff and providing regular and documented feedback. Report customer feedback. Oversee employee performance and development. Assure that customer service quality standards met customer needs. Manage a call center for inbound customer service calls and outbound marketing campaigns....

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