InterContinental Hotels Group - Kuwait City - Job overview: Comprehensive knowledge of various massage modalities, spa product lines, facials, scrubs, wraps, possess a common understanding of other body treatments and be eager to train in all spas’ treatments offerings. They ought to possess outstanding communication skills and be able to learn the product and service awareness essential to efficiently give wellness solutions to meet the needs of guests. Duties and Responsibilities FINANCIAL RETURNS Help in all areas of spa operation as requested by organization Actively support the spa, treatments, services and retail, in addition to programs, promotions and/or discounts obtainable PEOPLE Maintain a constructive attitude and add toward a quality work environment Regularly present at, take part in and support training and staff meetings for the spa Take pleasure in working with people and have a welcoming and outgoing personality GUEST EXPERIENCE Handle guests’ queries and concerns efficiently and politely P...
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