Alghanim Industries - Kuwait - Job Description · Review, analyze, and evaluate business systems and user needs · Collect and document business requirements using various methods and tools · Analyse business processes for optimisation/automation · Prioritisation of business IT requests · Co-ordinate with consultants and developers for incidents and change requests · Facilitate design and executions of test scripts with users · Troubleshoot L1/L2 Issues and co-ordinate with central helpdesk for resolution · Ensure compliance of internal IT policies and processes · Arrange user training to ensure optimum utilization of system · Review and manage authorisation controls · Technology and Vendor Evaluations · Project Management Skills A university degree coupled with solid technology and Business Management experience. Past experience in working in SDLC, SAP and CRM. Ability to be flexible and work analytically in a problem-solving environment Excellent communication (written and oral) and i...
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