Emirates National Oil Company - Sharjah - Job Title CUSTOMER SERVICE SUPERVISOR Organization Name ENOC TASJEEL LLC Brief Description Job Purpose The Customer Service Supervisor has the overall responsibility in Registration hall. He is also responsible to manage all RTA & SHJ. Police vehicle registration transactions and support service transactions at the site. Detailed Description Principal Accountabilities 1) Site Level: Responsible to manage CSRs data entry from Customers' Documents on RTA & Sharjah Policy system and ensure that the correct information required by RTA is also entered in the system for proper processing for testing and registration purpose. Prepare duty roaster for all CSRs in co-ordination with Site Manager. 2)Cash Handling: Responsible for all CSRs cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager. 3)Customer Service: Ensure CSRs maintain a high standard of customer ser...
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