Arabic Speaker - Customer Support Executive

Posted By Gulf Recruitments
Global Markets Equiti - Dubai - Roles and Responsibilities: Interact and interface with clients via phone, email and live chat Handle day to day client issues and trading issues Focus on improving client satisfaction Working with management to adhere to or improve support processes Provide additional and value added services to our clients Working as part of a team in order to resolve any issues reported Qualifications and Education Requirements: Strong written and verbal communication in both Arabic and English is a Key requirement Bachelor's degree in Finance or any subject is preferred Strong interpersonal skills especially working with clients via phone and email Strong attention to detail and excellent follow through skills Strong numerical logic skills Strong Microsoft Office skills (Excel and Word) Positive attitude and high performer Ability to learn and use business software Ability to work in a fast paced environment with continuous change in deadlines and priorities Work Experience Req...

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