Customer Service representative

Posted By Gulf Recruitments
Kuwait - Key Role To project the right image for the company and contribute to customer satisfaction in performing the duties assigned. Responsibilities : Handle receiving customers in PACE reception Understand and handle customer problems and complaints. Guiding customer to their classes. Preparing weekly and monthly reports (no. of calls, no. of visitors, etc) Answering and transferring all phone calls (operator). Entering information in CRM system. Handle and follow up with customer payment and installments Administrative support to sales team. Skills Education High School & Diploma (Office Management) Professional Certificates Experience Preferable 1 year related experience or Training Technical Skills Knowledge of Microsoft Office Excellent customer service skills. Excellent Problem solving skill High understanding of people behavior Good knowledge of company's product Good verbal communication skills (Arabic and ...

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