Kuwait - 1 Answer and direct incoming phone calls to appropriate individuals. 2 Greet patients/clients, secure nature of visits and direct to appropriate individual, provide routine information about the hospital when necessary. 3 Maintain schedules and calendars 4 Receive, screen, interview, and register patients for clinics; 5 Handle phone enquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments. 6 Review patient admission records to ascertain insurance coverage and the possible need for financial assistance; obtain insurance authorizations or initiate applications for public assistance as indicated. 7 Counsel patients and families regarding financial issues such as insurance, eligibility for assistance and verify insurance coverage with insurance companies. 8 Record patient demographic, insurance, and billing codes into registration and billing system; research missing information on intake ...
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