Dubai - -Should have Hands On working experience on the Fusion Cx products -Good conceptual understanding of Sales, Service, Marketing, Loyalty, Social flows -Good understanding of the different Company Cx products like RightNow, SRM, CPQ etc and the complete integrated flow. Hands on experience on any of these products will be a value add -Ability to architect flow across CRM and ERP -Good communication & customer facing skills. Expected to drive the Presales solution presentations & play the role of an advisor to the customer -Understand the customer requirements and develop optimized Company footprint solutions for the same -Required to lead the pre sales process including proposal preparation, estimation & defending the estimates. -Around 7 years total experience with around 4 to 5 years implementation experience with Company Cx products. -Should have done a minimum of 2 hands on Cx Fusion / SaaS Implementations Detailed Description and Job Requirements An experienced consulting...
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