Kuwait City - As Manager you will be tasked to master Xcite ecommerce operations and their performances with internal and external partners. The main aim is to lead the Kuwait and Saudi Arabia activities (Order Processing and Consolidating, Routing and Fleet Control, Orders Reconciliation and Reverse Processing, Customer Support) to drive maximum quality, service and efficiency while achieving the lowest cost of operation. The role of the Operations Manager is a business role aiming to bring Xcite ecommerce operations to a top class level and to analyse & manage operation spending to continually find opportunities to optimize and reduce costs and improve service. Essential Job Roles: Lead the Kuwait and Saudi Arabia teams of internal employees, Xcite support functions and 3rd parties, for the operation's functions as order processing, administrative tasks (cash reconciliation, delivery / re-schedule, cancellations and refunds, fleet and routing optimization) with the goal to improve the level...
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