Dubai - ERP Associate, Customer Success Manager-0XIK Preferred Qualifications Background Oracle has a clear objective to become the global leader in enterprise cloud solutions and, SaaS is a critical element in our growing Cloud portfolio. As part of the Cloud commitment, Oracle has created the EMEA Customer Success group which is responsible for supporting SaaS implementation, adoption and renewal. A key team within this new group is the Customer Success team which focuses on the post sales relationship, partnership and alignment with SaaS customers. As such, their goal is to enhance the customer experience and increase customer satisfaction in order to secure subscription renewal and identify up-sell opportunities. This is high profile team that presents an exciting opportunity to be part of a group that will be central to Oracle's future and growing success. Description The objective of the Associate CSM, is to maximize client retention and success while also driving increased sub...
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