Senior Account Manager

We're seeking an enthusiastic Senior Account Manager to manage the commercial and operational
relationship for Sabre Travel Network in Eastern Province- Saudi Arabia. The position requires a
customer-centric thought process as well as advanced sales skills.
RESPONSIBILITIES:
• Under general supervision, responsible for interfacing with customers prior to and/or after sale
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
• Pre-Sale: analysis of customer inquiries to determine appropriate product literature and pricing schedules; influencing production and shipping schedules; recommending price changes based on company/customer relationship; recognizing new business opportunities
• Post-Sale: resolving production scheduling, shipping or invoicing problems; determining validity of warranty claims and scheduling repair resources; changing production and shipping schedules; and recognizing add-on business opportunities
• Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity
• Establish and manage an effective business relationship with customers/associates via innovative strategies to maximize sales and/or bookings
• Product positioning to internal and external customers
• Recommends changes in policies and procedures in order to maximize revenue generation and manage account margin.
• Monitors campaign performance and provides the client with recommendations for optimization.
• Establishes positive relationship and results in order to solidify renewal opportunities.
• Any other duty assigned by the Area/Country Manager