Customer Service Representative

Posted By Gulf Recruitments
Kuwait - Responsibilities: 1. Provide high quality information to customer with an understanding of customer's requirements. 2. Lead & raise prospected customer's interests, entertaining customers with a sales-oriented concept in creating sufficient & qualified sales leads. 3. Solve customer complaints with a professional & timely manner. 4. Creates & maintain customer profiles, dispatches/escalate service requests to the appropriate resources including senior specialists, dealers, and service partners to satisfy service requirements and contractual agreements. 5. Operation processes comprehension and strictly adhering to process requirement. 6. Works under pressure and adapts to constant and radical changes. 7. Completes both customer & client requests in a timely manner 8. Promote future business by establishing good customer relations. 9. Generate calls to the potential customers to explain the product and promotion. 10. To work with all customers in a friendly, professional and helpful mann...

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