Call Center Agent/ Customer Service Representative

Posted By Gulf Recruitments
Doha, Qatar - Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed. Skills Skills High school diploma minimum 2 years of experience in call centre / customer service proficient in relevant computer applications execellent communication skills, Arabic is a must knowledge of customer service principle and practice This job is posted in the following Specia...

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