Dubai - To lead the Front office team towards achieving the highest standards of client services. Handling inquiries on phone as well as on emails. Ensure that all the Brand Standards are followed. Monitor front office personnel to ensure clients receive prompt, cordial attention and personal recognition Monitor each and every front Office task and Guest Relations personnel. Compile statistics for front office and provide reports relating to that area Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office. Coordinate with contact Center & pan India head FD head according to protocol. Coordinate with Studio Manager, Consultant to assign consultation scheduling Prepare all weekly and monthly reports Delegate duties & responsibilities to FD team Schedule FD staff with SM to ensure studio has support required Ensure all monetary transaction are conducted & consulted according as per protocol Coordinate with ac...
APPLY NOW
more
Latest UAE Jobs
