Standard Chartered Bank - Dubai - Please view Job Description for details. JOB PURPOSE The Job Holder plays a very important role in introducing enhancements to current processes across Middle East, guided by the Group and local Re-engineering & Continuous Improvement agenda. 1.Process managers to initiate and drive process improvement projects related to Retails Products. Improve customer and frontline experience 2.Work with respective country stakeholders to ensure smooth implementations with positive impact to customers and performance in a manner through standardization process re-design / simplify processes, without compromising service & risks 3.Support automation & application upgrade projects 4.Process improvement initiatives related to Retails Clients, Business Clients and Commercial Clients. The Job Holder should ensure migration of best practices from the UAE to NGLO and vice versa. KEY RESPONSIBILITIES *In consultation with Head of Process Re-engineering, deliver material benefits to the countr...
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