Service Advisor - Al Babtain Group

• Listen to the customer to check the vehicles’ technical problems or ordinary service needs, estimate the cost, and allocate appointment for delivery in hospitable & professional manners
• Explain repair estimated costs, repair process and delivery time with comprehensive information related to customer questions.
• Follow up customer vehicle repair status with job controller and ensure of completing repair works as per quality operation standards confirmed by quality controller.
• Inform customer about any additional work and obtain his approval if any needed.
• Contact customer to inform about completing the repair work and vehicle readiness for receipt.
• Ensure of satisfying the customer by doing required repairs on time & within good quality of work.
• Check and make sure that reception area is cleaned and organized, and all facilities (newspaper, coffee machine, PC. etc) available / working properly at the beginning of his shift on daily basis

Job Details

Preferred Candidate

Apply Now - Jobs in Kuwait - Customer Service Jobs in Kuwait - Search All Jobs