Doha, Qatar - Job Purpose: To create outstanding customer confidence by ensuring a professional performance and exceptional commitment to customer care & to maximize service sales and profitability by selling core, value added and incremental products. ESSENTIAL FUNCTIONS Duties & Objectives: Schedule Service Appointments Obtain customer & Vehicle data and reviews vehicle history prior to the arrival of the customer. Greeting the customer in a timely manner. Answer customer calls in timely Manner. Advice the customers on the care of their car and the value of maintaining their vehicles. Notify Team Leader of Incoming work. Check on the progress of repair whole day of all the Job cards created. Provides Accurate and complete written cost estimates of labor and parts. Write up customer's vehicle problem accurately and clearly on the Job card. Contact customers if any changes in the Job card need to be done and advice those on the reason for change. Implem...
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