Standard Chartered Bank - Dubai - Please view Job Description for details. Job Description 1. Supervise the day to day processing / delivery of all Trade Services products related to the Team with the primary purpose of meeting service standards and maximising productivity of the team. 2. Ensure compliance of all internal procedures and operational controls. 3. Assist Sr. Manager / Unit Manager Trade Services in implementing changes to internal standards and procedures in line with development in the business. 4. Verify and authorise all trade services transactions of the team, within delegated authorities and TP system release limits (wherever applicable) 5. Verify contents of a transaction to ensure that neither customer nor Bank is placed at risk. 6. Meet turnaround times as per the Service Level Agreement & productivity standards. 7. Organise work flow to achieve maximum productivity. 8. Act as the primary point of contact for Customer Service Group and Customers for enquiries / problem resolution. 9. M...
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