Doha, Qatar - 1.1 Answering Inbound calls from potential/existing clients, tenants/landlords and investors regarding property enquiries, request, or complaints in a timely and efficient manner. 1.1 Maintaining a client database maintaining accurate records on properties & clients. All paperwork, documentation, contact details, reports or lists generated will remain the property of Better Homes. This is to be undertaken in accordance with the procedures as set out by the division. 1.2 Providing accurate information in a clear, courteous and professional manner. 1.3 Correctly identifying the caller's requirement and ensuring that a proper qualification is done before forwarding the calls to respective consultants/departments in a timely and efficient manner. 1.4 Handling a large volume of calls at any given time. Reducing the number of lost calls by ensuring that telephone lines are available and that all incoming calls are answered and forwarded to the appropriate divisions in a timely and ef...
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