Dubai - Job Objective: To effectively supervise and conduct contact point verification operations for all retail asset applications including SME, within the framework of policies issued by the bank in order to minimize and prevent Card/ Retail Asset, credit/ fraud losses to the bank, to the best extent possible Job Description: Supervise and conduct effective verifications as per the laid down guidelines and processes in the CPV policy, within the agreed TAT in order to minimize and prevent Card/ Retail Asset, credit/ fraud losses to the bank. Manage the CPV queues and case distribution of all secured and unsecured products within the team members. Collate the daily MIS from all team members on daily basis and prepare the monthly KPI to share with the Management after month end or on request. Conduct regular team briefings to update the team with necessary changes in policies, credit circulars issued, or other changes/updates related to CPV unit. Ensure that all work/ case related que...
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