Kuwait City - 1. Ensures customization, extension, modification, localization or integration to the existing systems and develops reports using Dynamics AX Reports to cater to business specific reporting needs. 2. Ensures Sure step methodology with all its processes and artifacts like Gap-Fit Analysis, FRD, FDD, etc. 3. Provides ongoing support and enhancements for the ERP system. 4. Ensures that all calls are raised to support vendor through their helpdesk system; maintains adequate records.5. Acts as interface between vendor and users. Coordinates with support vendor for all technical details and user requirements 6. Acts as a resource to functional area of expertise for resolution of inquiries, problems or issues. Stays updated on process flows to ensure that best practices are adopted for the organization to get the best use out of the ERP system 7. Trains and orients users on functionality and use of applications. 8. Assigns user rights, passwords & access rights to user as approved...
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