Kuwait - Delegating tasks and accountabilities. Recruiting new team members in coordination with the HR manager to ensure branches are well supplied to deliver the best service. Assessing training needs and help implement training programs to improve customer satisfaction and improve mystery shopper evaluations. Ensuring that employees are professionally supervised and motivated. Discussing employee feedback on performance with branch supervisors. Monitoring and evaluating performance. Taking disciplinary actions, rewarding staff and reporting to the general manager. Encouraging team members to meet & exceed customer expectations. Coaching & correcting employees. Developing & encouraging teamwork. Establishing work schedules. Ensuring effective communications between employees. Providing decisive leadership and leading by example. Coordinating with marketing manager on regular promotional activities. Communicating with the merchandisers regarding the supply of stock in the branche...
APPLY NOW
more
Latest Kuwait Jobs
