Kuwait City - Proactive maintenance • To restore and recover the service based on SLA (Temprory and permanent solution) • Implement disaster recover plan • Escalating to CS and R&D and providing the required information • Second line support to field maintenance team • Output technical trouble shooting cases • Routine preventative maintenance and analysis on all network elements • CR implementation supervision • Release and data management (such as back up) • IPBB and IP related dimension and planning • Implementation for expansion , rehoming and integration • End to end optimization (planning and implementation) • Reporting: regarding KPI weekly and monthly. Make reports regarding to Fault Management and hand it on time. • Communication with customers • Providing training plan for FLM and FO Skills Skills · Proficiency in fault management · performance & capacity monitoring skills · configuration management Experience · Experience in system upgrades, expansions & health checks of the netw...
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