Chief Operating Officer

A well established healthcare provider in Abu Dhabi is looking for an experienced Chief Operating Officer. You will be directly reporting to the Chief Executive Officer
Roles and Responsibilities
Basic Purpose of the role
Responsible for leading and managing efficiently and effectively the operational and support services of the entity by providing strategic and operational input and expertise, overseeing the development and delivery of the entity annual operating plan and contributing to the development and implementation of the entity's strategy. Oversees all new construction projects and works related to the facilities, in consultation with the Director of Nursing, ensuring that they are carried out in the most appropriate way to promote the safe and efficient provision of dialysis.
Key Responsibilities of the role
Providing strategy direction and planning for the entity
Establishing a clear strategy, annual plan for the entity aligned with the strategic plan of the Company corporate and ensuring the key result areas as defined in the plan are met
Developing clearly defined operational and business management frameworks in conjunction with the other members of the executive team
Assisting direct reports in establishing strategic plans, goals and objectives and providing leadership for their implementation
Working with the other directors to ensure the entity has in place the systems and processes to support the delivery of operational services and achieve organizational targets and objectives
Actively supporting and participating in the review and implementation of entity frameworks, policies and procedures
Undertaking any other tasks as agreed upon with executive leadership

Maintaining client service standards
Engaging across all service delivery functions to ensure there are robust processes in place and to agree on activity targets for the current year and outline going forward
Ensuring regular liaison with other entity departments/sections in order to provide appropriate specialist functional support
Coordinating with HAAD on service provision and rationalization of services
Supporting the development and implementation of cross-departmental/sectional coordination mechanisms and information sharing
Promoting adherence to accountabilities and activities defined in the departmental / sectional scope of work while providing direction and guidance
Working with the Director of Finance to ensure value for money is demonstrated and to ensure audit recommendations are implemented in a timely manner
Ensuring employees are compliant with relevant standards and legislative requirements
Maintaining a close awareness of best practice and industry standards in the different functional areas and developing the entity towards these benchmarks
Ensuring appropriate and proportionate governance and risk management processes are effectively operated throughout the entity
Advising CEO and senior management on operational matters as required

Managing relationships
Developing and maintaining relationships with customers and senior internal and external stakeholders while promoting the reputation of entity services
Working with the other Directors to establish and manage external contracting and partnership relationships to pre-determined standards
Developing, fostering and encouraging open and constructive relationships in the public and professional settings

Managing the team
Advising, supporting and challenging employees on performance and decisions including the appropriate identification, management and mitigation of risk
Ensuring staff are motivated, developed and managed so that individual and collective performance meets the needs of entity patients and stakeholders

Job Details

Preferred Candidate

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