Adidas - Dubai - Purpose & Overall Relevance for the Organisation: We are seeking an enthusiastic and hard-working individual to become a member of our Customer Service Team. This diverse role will see you managing a variety of tasks and primarily responsible for managing the customer orders for a portfolio of nominated accounts or area. Key Responsibilities: Process and coordinate all orders received via E.D.I. system, telephone, fax, mail or otherwise, following existing Company policies, procedures and programs. Ensure timely and accurate order entry/conversion and release of orders for processing all order commitments relative to terms, pricing, product information, stock availability, routing, product delivery or any other agreed upon specialty services, handling and/or compliance guidelines. Assist customers and consumers with various information requests (order tracking, stock availability, retail prices, purchase prices, discounts, delivery dates, claims and returns questions etc.) Ha...
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