CRM Manager

• Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty
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• Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle
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• Working closely with all departments to ensure the CRM works effectively for all aspects of the company
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• Overseeing direct communications with customers through the CRM
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Job Details

Preferred Candidate