Al-Babtain Group - Kuwait - AB00685 - After Sales Director Department: MARKETING Division: Automotive Industry: Automotive Country: Kuwait OVERVIEW : Plan, direct and develop department objectives to match motors division business goals, revenues and profit targets achievement, set standards for providing high quality services to maintain and increase customers' retention rate, manage excellent relationship with suppliers, control financial and non-financial resources. Manage team performance and enhance work culture. RESPONSIBILITY : • Responsible for achieving department's financial “Revenue and Profit” and non-financial objectives “Operation & Processes “as per division's strategic goals. • Maintain robust and productive relationships with suppliers, through regularly communication plus implementing, and administering Aftersales Department programs as per suppliers' requirements. • Build effective solutions to overcome business barriers and establish alternatives to handle or avoid any loss/crisis. •...
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