Alshaya - Kuwait - Responsibilities: * Operate as a key manager within the Quality Assurance function alongside a knowledgeable management team. Manage a team of approximately 10 staff. Manage and lead a range of technical services within the QA function including: Centralized food complaints system; Projects to ensure regulatory compliance and deliver brand and division strategy; Influence, agree, create and brief polic... Manage complaints function to drive performance improvement across suppliers and stores. Working with stakeholders, define policy, standards and procedures that are workable and delivered on time. Oversee key projects such as provision of Allergen and Nutritional data to guests across all stores, all markets and other projects as they arise. Working with stakeholders, manage data and key communications within Food and Starbucks Divisions such as quarterly newsletter, 'Food safety begins with me' awareness programme, quarterly division performance reporting, Divisional review for...
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