Marjan Island Resort & Spa - United Arab Emirates - To greet and welcome the guests who are checking in, arrange for the collection and storage of their luggage To pay close attention and carefully listen to the needs of the guests and to attend to their special needs If there are any issues, he/she is responsible for apologizing in an empathetic manner and then sorting out the problems in a calm and quiet manner To keep a track of the current hotel a... To promptly respond to the customer's inquiries and demands, and make arrangements for the subsequent services by coordinating with the other department To promote the products and services of the hotel, so that there is maximum flow of cash ensuring better business growth Should have good knowledge in Opera PMS....
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