Head of Commercial CVM - Vodafone

Great business decisions that are made are only as great as the commercial teams making them, and we’ve got one of the best in the world. Our commercial teams are the bedrock of Vodafone making the most of opportunities every day and we’re proud to recruit talent who empower us commercially & operationally. We provide Big data, insights and analysis so that we’re armed and ready to shape the future of Vodafone. More insights, more innovation, more freedom.  We strive for our A-Game only which is why we’re at the heart of driving innovation and new initiatives for Vodafone.  Joining our CVM & Big data team means you will look at strategy, transformation and activities to drive incremental growth. You will evaluate solutions, value strategies and competition and we encourage and reward you for initiating your own route to success


Picture working at a company where you’ve got the agility of a startup, teamed with the resources of a global corporate.


As a Head of Commerical CVM you will…


Drive incremental revenue growth and profitability of Vodafone Qatar by reducing churn and maximising the profitability of our existing customer base. This role is the key commercially responsible role in VFQA with major impact on our financial results. It is accountable for P&L delivery of CVM targets with objective of increasing customer life time value , ARPU and AMPU through optimised and timely marketing actions and further proactively retain customers.


What kind of tasks will you have?
• Deliver the P&L targets for CVM revenue
• Work with colleagues in analytics and Big data to gather insight and then define a set of activities required to deliver against the CVM targets.
• Ensure alignment with Segment Marketing and Channels and communications to support the segment strategy’s 
• Develop base management strategy & implementation of activities across all segments for customer revenue enhancement, base retention, and churn control, and driving incremental service revenue.
• Drive upsell, cross sell and retention activities across segments both consumer and EBU
• Lead in design & execution of all BTL campaigns via multiple channels to achieve revenue targets.

Job Details

Preferred Candidate