Cafe/Restaurant Manager - Tasmeem Flowers & Chocolates

• Planning menus in consultation with Chefs • Planning and organizing special functions • Arranging the purchasing and pricing of goods according to budget • Maintaining records of stock levels and financial transactions • Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance • Conferring with customers to assess their satisfaction with meals and service • Selecting, training and supervising waiting and kitchen staff • May take reservations, greet guests and assist in taking orders • Coordinate daily Front of the House and Back of the House restaurant operations • Deliver superior service and maximize customer satisfaction • Respond efficiently and accurately to customer complaints • Regularly review product quality and research new vendors • Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils and cleaning products • Ensure compliance with sanitation and safety regulations • Manage restaurant’s good image and suggest ways to improve it • Control operational costs and identify measures to cut waste • Create detailed reports on weekly, monthly and annual revenues and expenses • Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices • Implement policies and protocols that will maintain future restaurant operations

Job Details

Preferred Candidate